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- INTRODUCTION TO SOCIAL WORK AT MGH
Clinical social workers are licensed mental health professionals trained to help people
find solutions to many problems- from daily issues to life's most difficult situations. We
accomplish this through a unique combination of counseling and direct connection with the
network of community resources. Social work services are private and confidential.
Clinical social workers work with both Inpatients and Outpatients and their families to:
- deal with crisis
cope with illness and other life stressors
identify and solve problems with relationships
enhance communication with the medical treatment team to enable patients and families to
be active partners in their own healthcare
- access hospital and community services
CREDENTIALS:
All social workers are licensed by the Commonwealth of Massachusetts and regulated by the
Board of Registration in Social Work. Each social worker must meet the educational,
experience and practice standards articulated for his/her respective level of licensure.
SOCIAL WORK ASSESSMENT:
Clinical social workers assess patients with social, emotional, interpersonal and
socioeconomic issues. Social workers are legally required to report suspected cases of
abuse and neglect of children, the elderly and disabled adults. Areas of assessment
include but are not limited to:
- Adjustment to chronic and catastrophic illness
Adjustment to procedures and treatment
Ability to follow medical regimen
Family functioning and communication
Social and/or financial concerns
Personal safety including abuse, neglect, violence
Mental illness/emotional distress
Substance abuse
Adjustment to loss/bereavement
Cultural, religious, and language needs
- Occupation and/or school performance
SOCIAL WORK INTERVENTIONS
Interventions may be with patients, families, non-related caregivers, hospital or
community personnel.
These may include:
- Psychotherapy (individual, couples, families, group)
Psychosocial Counseling (e.g., adjustment to illness, bereavement)
Crisis Intervention
Care Coordination/Case Management
Brief Therapy
Relaxation/Guided Imagery
Cognitive/Behavioral Therapy
Personal Safety Planning
Information and Referral
Psychoeducation (patients, families, community groups)
Stress Management
Advocacy
Programs (e.g., HAVEN, Network for Patients and Families, Family Care Program)
Consultation
- Community Organization
ACCESS/REFERRAL:
Social workers are available to MGH inpatients and outpatients through walk-in services
and scheduled appointments. The social workers credentialed as mental health providers are
members of specialty referral networks and provide care within the parameters of managed
care companies.
Social workers are on-site 8:30 a.m. to 11:00 p.m., seven days a week, including holidays. There is a social worker on-call for emergencies after hours.
- COLLABORATION:
Social workers collaborate with MGH/Partners providers and staff as well as community
programs to assure delivery of comprehensive patient/family focused care. In performing
the biopsychosocial assessment/evaluation and treatment, social workers obtain and share,
as appropriate, additional information from other providers within the hospital and larger
community. Releases of information are obtained as required by law. If the
evaluation/treatment process reveals findings that are outside the scope of the social
worker's practice, the social worker refers the patient/family to an appropriate
discipline or resource.
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